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Post by matt on Sept 29, 2014 8:39:19 GMT -6
While we do want to avoid being overly critical of the manufacturers of the denim we love, I do think there should be a location to offer constructive criticism - please don't use this just to complain - if you bring up a topic, offer a solution as well (if you believe one is feasible)
For example:
Do you think Gustin's sizegate will be addressed in the community thread? I hope they're reading the feedback from their buyers (and sorting through those who are just posting to complain), but taking it into consideration and following-through with increasing their QC over their products.
I think a response in the thread, whether from Cody or Josh/Stephen, will go a long way to ease the mind of folks who have a lot of money in the pipeline for products. Taking steps to reduce the trend is the best thing they can do.
I also agree with Stinky and Ickes - they are spot on with the recommendation that G update the shirt sizing charts. If I hadn't asked people in the community (like Ickes), I would've backed a shirt that was too small right off the bat.
Winterland - I'll leave this up to you (and Old26) to determine if we should venture down this road in the forum.
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Post by Deleted on Sept 29, 2014 11:28:53 GMT -6
i don't think G thinks they have a sizing problem. they know they've had 'bad runs' and product mishaps...and have made posts trying to address those and a commitment to tighten up QC. that may be lip service...time will tell on that. but...we've also heard cody say in the very recent past that he's only seeing a 1% variance from spec on all returned items. i think they're comfortable with that. my guess is that they're viewing any sizing noise in the forums on customer mishap or mis-measuring. i know i attribute many of the comments to that personally. not all, but for instance one vocal person has posted at least 2 dozen times about the prevalence of sizing issues, and then last night indicates that all of his items are within spec. others indicate they received items that don't fit, but then only compare to what size they are in other brands and will not list measurements. i know there are issues, and that several trusted folks have listed their variances with great detail, but have also kept their stuff...so Gustin has no official record of that. i don't expect them to log everyone's discontent from the site. they will respond only when they receive an influx of returns or people stop backing the items. same as complaints about price increases...why would they make any changes if people keep backing/buying items?
as far as the shirts, i'd like to see if stinky, stevek, or ickes would be willing to actually measure their shirts (front and back) to see if they're actually off from spec. i believe that they don't fit like they want in the size they expected, but in most cases are being compared to a different company's fit, not the actual fit guide. even ickes said last night that his black plaid did match up to the guide. i've requested several people measure their shirts, and then measured the one that i've received...and all were well within any margin of error. it makes me curious if there is that much variance, or if the cut just doesn't work for people, and they have to personally size up due to body shape or preference.
i'm not saying that Gustin doesn't have a qc issue, or even some sizing fluctuations...i have no doubt that's the case...merely that i empathize with their difficulty in skimming the issues from the noise.
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Post by matt on Sept 29, 2014 11:46:35 GMT -6
I have 7 shirts - none have been soaked (I do dry cleaning on these to keep them from shrinking up). I'll measure mine out as well. But, truthfully, I measured a bunch of different shirts from various brands (JCrew slim, Express extra slim fit, etc.) to determine my initial Gustin size. All signs pointed me to a small in Gustin per the sizing chart (I'm a medium in the aforementioned brands). Ickes was quite vocal that I size up to medium (or even large if I intend to launder them). I took his advice and went with medium - fits just like (if not better) than the slim Jcrew of the same size. Point being - not everyone visits the community before they buy to have someone offer up sound advice.
And to your overall point, perhaps that sizing spreadsheet that was reposted here could provide some benefit to tracking down sized and mis-sized stuff.
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Post by Deleted on Sept 29, 2014 11:50:43 GMT -6
And to your overall point, perhaps that sizing spreadsheet that was reposted here could provide some benefit to tracking down sized and mis-sized stuff. i agree, and as a bit of a metrics/data junkie do think it can provide customers in the know with good info to work from. however, i wouldn't expect gustin to take any action based off of an open online spreadsheet...they'll only go off of product they have in hand that has been proven to be incorrect.
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Post by matt on Sept 29, 2014 11:54:56 GMT -6
And to your overall point, perhaps that sizing spreadsheet that was reposted here could provide some benefit to tracking down sized and mis-sized stuff. i agree, and as a bit of a metrics/data junkie do think it can provide customers in the know with good info to work from. however, i wouldn't expect gustin to take any action based off of an open online spreadsheet...they'll only go off of product they have in hand that has been proven to be incorrect. Yes, but if they're not acting on their own metrics, providing them any data to work with is worth the effort. At least if we have a consistent trend with certain runs (bluexblack, others), that they can focus in on those that were/are being returned.
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Post by bugula on Sept 29, 2014 12:08:19 GMT -6
May be a stupid question...but how big is this problem?
I received two pairs of 38s from the stock store and they measured up the same as each other. I got two pairs of the 36s from the stock store and they measured up the same as well.
Is the issue more their tolerance and QA/QC standards? Should they just be ordering more in each size to have on hands for the pairs that don't make it through a true QC and then offer those as irregulars on the stock store?
We're always quick to complain about a problem and less likely to offer praise when it's good. Admittedly though, it does seem like there's a true issue since so many people have run into problems.
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Post by Deleted on Sept 29, 2014 12:12:08 GMT -6
May be a stupid question...but how big is this problem? I received two pairs of 38s from the stock store and they measured up the same as each other. I got two pairs of the 36s from the stock store and they measured up the same as well. Is the issue more their tolerance and QA/QC standards? Should they just be ordering more in each size to have on hands for the pairs that don't make it through a true QC and then offer those as irregulars on the stock store? We're always quick to complain about a problem and less likely to offer praise when it's good. Admittedly though, it does seem like there's a true issue since so many people have run into problems. that's the rub...i don't think there is any conclusive/objective idea of how widespread sizing issues are.
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Post by matt on Sept 29, 2014 12:13:21 GMT -6
May be a stupid question...but how big is this problem? I received two pairs of 38s from the stock store and they measured up the same as each other. I got two pairs of the 36s from the stock store and they measured up the same as well. Is the issue more their tolerance and QA/QC standards? Should they just be ordering more in each size to have on hands for the pairs that don't make it through a true QC and then offer those as irregulars on the stock store? We're always quick to complain about a problem and less likely to offer praise when it's good. Admittedly though, it does seem like there's a true issue since so many people have run into problems. I'm 10 for 10 with my Gustins - no size variables worth complaining about. My Cone Bluexblacks (run #2) and my Japan Standards measure up as my most snug, but I'm happy with their fit. I don't have any specific issues, but I know a lot of others have with certain campaigns.
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Post by davelewis on Sept 29, 2014 12:24:10 GMT -6
All my pairs of denims have been consistently close in sizing. It seem the heavier stuff, sews up a little smaller because of the weight of the denim, hence, the 26oz are the slimmest, then Super Heavy, etc. I am waiting on the fit of the HB Postal work shirt, before deciding to pick up anymore work shirts. Don't need any button downs.
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Post by bugula on Sept 29, 2014 19:21:20 GMT -6
heh - to follow up on my post above. I got two pairs of 36s from stock in today and both are identical measurements yet they're smaller than the other two pairs of 36s I got over the weekend. can't even come close to buttoning either pair.
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Post by matt on Sept 29, 2014 19:24:47 GMT -6
Do you the measurements fit closer to the 35?
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Post by stinky on Sept 29, 2014 19:40:22 GMT -6
as far as the shirts, i'd like to see if stinky, stevek, or ickes would be willing to actually measure their shirts (front and back) to see if they're actually off from spec. i believe that they don't fit like they want in the size they expected, but in most cases are being compared to a different company's fit, not the actual fit guide. even ickes said last night that his black plaid did match up to the guide. i've requested several people measure their shirts, and then measured the one that i've received...and all were well within any margin of error. it makes me curious if there is that much variance, or if the cut just doesn't work for people, and they have to personally size up due to body shape or preference. Will measure mine when I get back home (assuming I will be able to). I can tell you this . . . as I was packing, I did some shoulder comparisons, and the XL G shirt is smaller in the shoulder area compare to most other large slim shirts by a good 0.5 to 1.0. Combine this with the high arm holes, and I think you end up with a shirt that feels rather constrictive, especially if you do more than just running/cardio for exercise. As I said before (on the G forum I believe), I measured my favorite and best-fitting JCrew large slim, and the dimensions of the large G-unit shirt were *larger* than the JCrew, yet I sized up, and the XL fits smaller than the JC large slim. According to the fit guide, I should have been swimming in the XL.
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Post by bugula on Sept 29, 2014 19:43:22 GMT -6
Do you the measurements fit closer to the 35? yep. Feel like I just auditioned for a Special K commercial. after some shimmying and sucking I got one pair buttoned up and am one button away from being able to fully button up the second. To be fair, the second pair are the HAs so I was expecting them to come in a little tight.
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Post by matt on Sept 29, 2014 20:25:43 GMT -6
As part of providing some general sizing data back to the community, I measured three: royal gingham, flag plaid, and magenta plaid - all medium. Medium Specs: (") | Magenta Plaid | Royal Gingham | Flag Plaid | Chest: 43.5 | 42" | 41.5" | 41" | Waist: 41.5 | 41" | 40.5" | 40" | Center back: 30.375 | 30.25" | 30" | 30.5" | Sleeve: 34.5 | 35.5" | 34.75" | 35" | Shoulder: 18 | 18" | 18" | 18" |
Truth be told, I like how all three fit. Very clean and very fitted. I didn't take the neck into consideration because I work out and my neck is larger so I don't button up fully. I was initially going to go with the small per the size guide (after measuring my Jcrew medium slim fits). I opted to measure only my Japanese fabric sewn up by G. I didn't do the grey twill, oxford or indigo chambray. Props to Ickes and the community for the advice. I could even opt for a large if I didn't dry clean these.
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Post by Deleted on Sept 29, 2014 21:44:28 GMT -6
stinky thanks for the extra detail matt good info... looks like the chest was significantly smaller and everything else on spec. Pretty interesting. Did you measure across the front and double, or measure the front and back and add the two together? The measurement across the back is typically a bit wider.
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Post by matt on Sept 29, 2014 22:15:50 GMT -6
stinky thanks for the extra detail matt good info... looks like the chest was significantly smaller and everything else on spec. Pretty interesting. Did you measure across the front and double, or measure the front and back and add the two together? The measurement across the back is typically a bit wider. I buttoned the shirt up and measured across (taking into account the wider back) and doubled. While these haven't been washed/dried, perhaps dry cleaning could have altered it slightly. I've got a fresh shirt coming tomorrow. I'll measure that one as well.
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Post by Derek G on Oct 6, 2014 17:44:45 GMT -6
Ok fellas...I had my grey silks on last night and noticed something...I want to ask you brahs if you would put on your G's...go to the mirror...concentrating on the 2 front pocket rivets closest to the belt loops...the belt loops themselves, the top button, and how these all line up, or not. 2 of my 5 pair seem to have an issue, and I'd like to find out if it's just me or if there is a larger problem.
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Post by stinky on Oct 7, 2014 7:33:32 GMT -6
Can you post a picture of what we're supposed to be looking for? At this point, I'm not sure exactly how that area is supposed to be aligned.
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Post by matt on Oct 7, 2014 23:27:51 GMT -6
Ok fellas...I had my grey silks on last night and noticed something...I want to ask you brahs if you would put on your G's...go to the mirror...concentrating on the 2 front pocket rivets closest to the belt loops...the belt loops themselves, the top button, and how these all line up, or not. 2 of my 5 pair seem to have an issue, and I'd like to find out if it's just me or if there is a larger problem. I think I follow Derek, do you mean that the left side is closer to the button fly than the right? It is on all of my G's - I believe the belt is supposed to go in on the right side and would enable the belt to feed to the right and tuck in nicely under that slightly more distanced loop. However, I'm a lefty, so I feed my belt in to the left and use the closer loop. I'm not sure which is correct, probably personal preference.
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Post by Derek G on Oct 8, 2014 17:12:22 GMT -6
matt...Yes, sort of. but mine are like 1/4" to the extreme...like my belt buckle, fly, and belt loops on either side, won't square up, I'll try and post some pics. Seeing as no one else has noticed anything, It might just be me.
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Post by Derek G on Oct 11, 2014 7:37:18 GMT -6
matt...Yes, sort of. but mine are like 1/4" to the extreme...like my belt buckle, fly, and belt loops on either side, won't square up, I'll try and post some pics. Seeing as no one else has noticed anything, It might just be me. OK...These are not my jeans...I'm hijacking a photo posted by FourHorsemen on the G forum...I'm using his photo because it's a perfect example of what I'm trying to explain here. Also he takes better pics, and I'm kinda lazy These are exactly like mine in that the two pocket rivets don't line up...the right belt loop looks wonky to me, And the whole area there just doesn't look right to me. I'll still try and post some more pics....but am I being too picky/ocd about it?
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Post by Deleted on Oct 11, 2014 9:50:40 GMT -6
matt...Yes, sort of. but mine are like 1/4" to the extreme...like my belt buckle, fly, and belt loops on either side, won't square up, I'll try and post some pics. Seeing as no one else has noticed anything, It might just be me. OK...These are not my jeans...I'm hijacking a photo posted by FourHorsemen on the G forum...I'm using his photo because it's a perfect example of what I'm trying to explain here. Also he takes better pics, and I'm kinda lazy These are exactly like mine in that the two pocket rivets don't line up...the right belt loop looks wonky to me, And the whole area there just doesn't look right to me. I'll still try and post some more pics....but am I being too picky/ocd about it? strange. i see what you're talking about in terms of the belt loop and rivets not lining up left to right...but the right side (left in photo) is sitting higher than the left...so that belt loop starts higher/ends higher. it's hard to tell if that's a product of how the jeans have been placed, or if it's wonky construction. do you see the same issue when you're wearing them, or just when they're lying flat?
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Post by stinky on Oct 11, 2014 10:34:51 GMT -6
The problem is that they are not lying flat . . . the left side is rotated a bit so that the button lines up with the seam in the back.
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Post by exophobe on Oct 11, 2014 12:21:12 GMT -6
The only point at which I started noticing the belt loops is when I got the heavyweight belt, it starts to feel way to close. It's possible these have been drifting in over time, but I can't say I noticed at all prior to the heavyweight belt.
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Post by Derek G on Oct 11, 2014 12:27:45 GMT -6
OK...These are not my jeans...I'm hijacking a photo posted by FourHorsemen on the G forum...I'm using his photo because it's a perfect example of what I'm trying to explain here. Also he takes better pics, and I'm kinda lazy These are exactly like mine in that the two pocket rivets don't line up...the right belt loop looks wonky to me, And the whole area there just doesn't look right to me. I'll still try and post some more pics....but am I being too picky/ocd about it? strange. i see what you're talking about in terms of the belt loop and rivets not lining up left to right...but the right side (left in photo) is sitting higher than the left...so that belt loop starts higher/ends higher. it's hard to tell if that's a product of how the jeans have been placed, or if it's wonky construction. do you see the same issue when you're wearing them, or just when they're lying flat? That's just it David, They DO look this way while wearing. It also looks like the right side rides up your waist higher than the left. Both my grey silks and the Darks are this way. As a comparison, my black x aqua, 16er's, and superlights, are fine and don't seem to have this issue. Every pair I've seen photos of with this...It seems to always be the right side (while wearing) Both my pair are on the right. Also, The Darks have the wonky back pockets as posted the other day on the G forum. The Darks are an interesting story in that they were from one of the first grab bags (12/11/2013). I wasn't happy with them from the begining, but the grab bags are a no refund no return deal so...caveat emptor...If you look back in the G forum (you'd have to go waaay back) I posted at that time, that I felt I was sold someone else problem. You could tell they were either a return. or a sample in their store, because there were lines at the hems where they were cuffed at some point. The cuff line was more than just cuffing a few times while trying on, so I'm inclined to think they were a return. Don't get me wrong, I'm NOT here trying to bash on Gustin, I'm just telling my experience, and thoughts on that experience, for you to judge how ever you see fit. I will still buy from G, just less indiscriminately.
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