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Post by thomasss on Nov 20, 2014 10:01:24 GMT -6
Here is a question for Dirty_Denim, roman or @laura I have a question for overseas Lawless customers... As you know, it is $25 to send an item overseas (for me, in France, i don't know for other countries). If we order 2 items, it is $50 for shipping, 3 items $75 and so on... I even heard that in UK they have to pay taxes plus shipping, crazy !!! Do you guys plan to combine shipping or to find something better than that? I know, US postal increased their prices like everywhere, it is the same in my old country too... It is just a question... I know it is not your fault but is it possible to do something on your side, or not? i don't know. Cheers (in fact, i would be abble to order more but these shipping cost slow me down  ) |
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Post by wdw on Nov 20, 2014 10:54:16 GMT -6
I've asked this too, as it's a sore point of mine that Gustin never combined. I have 3 things coming from LD at $75 postage, which seems a bit high, but we'll see what the label says.
Even combining two packages would save me about $14 in the handling fee for each additional item.
Like Griff has said elsewhere, for us overseas guys, the $79 jeans end up costing $150 or so, so not quite so cheap.
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Post by wisdom on Nov 20, 2014 12:04:16 GMT -6
I've asked this too, as it's a sore point of mine that Gustin never combined. I have 3 things coming from LD at $75 postage, which seems a bit high, but we'll see what the label says. Even combining two packages would save me about $14 in the handling fee for each additional item. Like Griff has said elsewhere, for us overseas guys, the $79 jeans end up costing $150 or so, so not quite so cheap. They're are a few forwarding services that will consolidate packages and ship to you for a reasonable price. There are also creative solutions to the tariff issue, but I'll leave that to the individual to evaluate. I think jbcoulier mentioned a service some time back. |
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Post by Dirty_Denim on Nov 20, 2014 12:10:54 GMT -6
We have been speaking with shipping services daily. I know this is a huge issue for you guys and I totally understand. Unfortunately we have to figure out the best way to work out a cheaper way for you. I assure you its not what we prefer but know we priced our product to have as minimal a mark up as possible and shipping is not part of that price like other brands do. A $400 jean may ship free but i guarantee it has shipping built into that price to give you that free shipping. We want to be transparent and show you product priced for what it is ,not with anything else built in
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Post by wdw on Nov 20, 2014 12:22:53 GMT -6
DD, I'm fine with paying $25 for 1 item, $50 for 2, etc if that's your best price.
But what would help us is if you could combine 2 or more items into 1 package, as we'd save on handling fees at least. You can still have your $50, $75 etc, but we get less packages and less costs at our end.
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Post by drstrange on Nov 20, 2014 12:28:36 GMT -6
Just saw this thread now (after posting in the what Lawless items have you ordered thread) .... same issue here (preferring all items in one parcel)
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Post by jbcoulier on Nov 20, 2014 14:08:30 GMT -6
I've noted this before, but I get all my G stuff shipped to the UK with Stackry, which consolidates my stuff. I got 2 jeans and a shirt last week for 38 bucks shipping. It took a week to get to me, but I can recommend the service. I'll be doing same with LD.
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Post by marauder on Nov 20, 2014 22:04:17 GMT -6
I'm wondering if there's a similar service for Canada. I've ordered a few things to a warehouse close to the border and I can drive down to pick them up but it only makes sense to do it for multiple items. Gas + 45 minute drive each way is not worth it for a single item.
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Post by Dirty_Denim on Nov 21, 2014 0:44:35 GMT -6
I am sure we can combine items and hold off on shipping orders. but Its going to take a bit of a system to be implemented to store the items and then ship them all together
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Post by julian on Nov 21, 2014 4:26:07 GMT -6
I am sure we can combine items and hold off on shipping orders. but Its going to take a bit of a system to be implemented to store the items and then ship them all together DD, another thing that I just thought of that would really help is if you guys try to ensure you mark any orders made at the 50% off code price as the actual price paid. I mention it because on some occasions I've bought items with discount codes, or at sale prices, and then the customs shipping declaration form has been made out with the full price - meaning we end up paying taxes on money that was never spent in the first place - which just adds insult to injury. Of course, if you wanted to mark my first couple of pairs 'Sample - value $20' I would be forever in your gratitude...  |
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Post by Dirty_Denim on Nov 21, 2014 7:44:48 GMT -6
I am sure we can combine items and hold off on shipping orders. but Its going to take a bit of a system to be implemented to store the items and then ship them all together DD, another thing that I just thought of that would really help is if you guys try to ensure you mark any orders made at the 50% off code price as the actual price paid. I mention it because on some occasions I've bought items with discount codes, or at sale prices, and then the customs shipping declaration form has been made out with the full price - meaning we end up paying taxes on money that was never spent in the first place - which just adds insult to injury. Of course, if you wanted to mark my first couple of pairs 'Sample - value $20' I would be forever in your gratitude... Yes this is very true |
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Post by lacker on Nov 21, 2014 8:26:28 GMT -6
I agree 200% with what julian said as i have a big order too !
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Post by Dirty_Denim on Nov 21, 2014 10:34:34 GMT -6
I promise we are working on a fix for this. We do NOT want to make it difficult for International customers to get the Lawless Denim benefit
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